I tend to keep an inventory of mostly flat items that can fit in bubble mailers. I do not ship in paper envelopes. Your order will always be protected by either a bubble mailer or a rigid mailer. This makes the shipping cost a bit higher than regular stamp mail but it is much more important to get your products to you safely.
I aim to ship once a week after each weekend. I am a single person working the shop so every package is packed by my hands. If there is an influx of orders, it might take slightly longer to ship your order. I ship through USPS and domestic (U.S.) orders take anywhere from 1-2 weeks to make it to your door. If you live outside of the U.S., it could take anywhere from 5-10 weeks depending on your local postal services.
If your order does not make it or if it finds its way to you damaged or incorrect, please email me at email@example.com and I will see what I can do to rectify the issue. Thank you for your patience and understanding!